Privacy Policy

1. Introduction

EurekaIQ ("we," "our," or "us") operates the eurekaiq.ai website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, company name, and password when you create an account.
• Billing Information: Payment details processed securely through our payment provider. We do not store full credit card numbers on our servers.
• Usage Data: Information about how you interact with our platform, including search queries, features used, pages visited, and session duration.
• Prospect Data: Company and contact information you discover, enrich, or import through the platform, including company names, contact names, email addresses, and associated metadata.

3. How We Use Your Information

• Provide the Service: Deliver AI-powered prospecting, contact enrichment, and outreach generation.
• Improve Our AI: Use anonymized and aggregated usage patterns to improve the accuracy of our AI models, including company discovery and contact enrichment.
• Communicate: Send transactional emails, service updates, and (with your consent) marketing communications.
• Security and Compliance: Detect and prevent fraud, abuse, and unauthorized access.

4. Third-Party Services

We use the following third-party services to operate our platform:

• Supabase: Database hosting and authentication.
• Anthropic (Claude): AI-powered prospect discovery, contact enrichment, and email generation.
• Stripe: Payment processing and subscription management.
• Vercel: Application hosting and deployment.

Each of these providers maintains their own privacy policies and data handling practices. We encourage you to review their respective policies.

5. Data Retention and Deletion

We retain your account data for as long as your account is active. Prospect data you create is stored until you delete it or close your account. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).

You may request deletion of your account and associated data at any time by contacting us at support@eurekaiq.ai.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. You may also have the right to object to or restrict certain processing. To exercise any of these rights, contact us at support@eurekaiq.ai.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at support@eurekaiq.ai.